:41:39
Good will is what we should
show to solve the problem.
:41:46
I've read their letter and
a pay rise is only an excuse.
:41:51
What they really
want is attention.
:41:54
We need them to feel part
of our project.
:41:57
Sometimes we forget that
a little affection...
:42:00
...human warmth, is worthier
than any pay rise.
:42:05
So I've made a decision.
:42:09
Fire the rep and
get round them.
:42:12
Tell them we need them.
:42:15
That they're as important
as you or me.
:42:19
Good will.
:42:23
A great idea.
:42:25
It may be true that good will
moves mountains, but...
:42:29
But what?
:42:31
Do you know the story
of the Good Samaritan?
:42:34
It's one of my favourites.
:42:37
Then you'd agree with
Mrs. Thatcher that...
:42:40
...no-one would remember
him today if all he'd...
:42:43
...had was good will.
Because he also had money.
:42:46
-What do you mean?
-Tha same...
:42:48
...as the Good Samaritan.
:42:50
I want to combine money
and good will.
:42:53
Do you mean give them
their pay rise?
:42:56
Not all of them.
:42:58
Actually just one...