:02:00
It's his uncompromising standard.
:02:02
He never meets his clients.
:02:04
He doesn't speak with them
or communicate directly.
:02:07
It's his policy.
:02:09
I'm his sole representative,
he's my only employer...
:02:11
...and I have full authorization to
speak on his behalf on all his business.
:02:16
I have with me
a signed letter to that effect.
:02:19
He doesn't negotiate his fee.
:02:21
He works at a flat rate.
:02:26
Under some unusual circumstances
he'll work pro bono. Never in between.
:02:31
I suppose I don't qualify
for the latter category.
:02:34
I haven't heard your proposal yet.
:02:36
I have a feeling that mine
is not a charity case.
:02:39
Most aren't.
:02:42
Mr. Arlo, you realize
this is all very strange.
:02:46
I mean, nobody in your field...
:02:48
...asks the kind of money
your employer does and nobody...
:02:51
...communicates via...
:02:54
...a messenger.
It's all very unusual.
:02:57
Let me tell you about the case of the
man with the mismatched shoelaces.
:03:01
Years ago, when I first
came into his employ...
:03:04
...he was contracted to find a man.
:03:06
I can't give much detail...
:03:08
...but believe me, if this man
had not been located...
:03:11
...our country's good diplomacy
with a certain economic superpower...
:03:15
...might have a different face today.
:03:18
Federal, state, local authorities
all over the world...
:03:20
...searched for a face whose
significance they couldn't fathom.
:03:24
He'd vanished without a trace.
:03:26
On the 8th morning, a non-political
third party contacted me...
:03:30
...with an unrelated private agenda.
:03:32
My employer had never heard of this
missing man, knew nothing about him.
:03:37
After just one hour of desk work...
:03:40
...just an hour after accepting
the case...
:03:43
...he picked up the telephone
and placed a call.
:03:46
Guess who answered the phone.
:03:49
The missing man.
:03:51
The man with the mismatched shoelaces.
:03:54
Without ever leaving the house.
:03:57
I'm telling you, he never even...
:03:59
...leaves the house, okay?