:23:03
You find a way to keep him here.
You just don't take no for an answer.
:23:09
Your policy has changed,
Mr Archibald.
:23:14
Changed to what?
:23:15
We've recently switched carriers
from a PPO to an HMO.
:23:19
It's a less expensive policy.
Unfortunately, there are some restrictions.
:23:23
- What kind of restrictions?
- Here's how it works.
:23:27
Non-management
part-time employees such as yourself
:23:30
only qualify for second-tier
catastrophic coverage.
:23:33
I'm not part time, I'm full time.
It's just slow right now.
:23:36
Sure, but your coverage
is based on hours worked.
:23:40
Like I said,
you only qualify for second tier.
:23:43
That has a maximum
payout limit of $20,000.
:23:46
What?
:23:50
You have been taking money
out of my cheque every week.
:23:52
I've been paying into
this policy for years.
:23:55
That's why we're going to cover you
for the full $20,000.
:23:59
You're kidding me, right?
Come on.
:24:03
You have dropped me from full time
to part time. You switched carriers.
:24:08
Now you're telling me I'm not fully covered
even though I got a policy that says I am?
:24:15
- It doesn't seem right, does it?
- No, it doesn't. My son is very sick.
:24:18
If I'm not covered,
I got a serious problem.
:24:21
I understand that,
but there's nothing I can do.
:24:24
- You can file an appeal.
- Yeah?
:24:27
Here you go. That takes
about seven working days.
:24:45
Says here you already have
medical insurance.
:24:48
- Not enough.
- What little we have is already used up.
:24:51
You on welfare?
:24:54
- You should be on welfare.
- We both have jobs.
:24:57
That's too bad.
:24:59
I'm sorry. I can't help you.