:24:03
You have dropped me from full time
to part time. You switched carriers.
:24:08
Now you're telling me I'm not fully covered
even though I got a policy that says I am?
:24:15
- It doesn't seem right, does it?
- No, it doesn't. My son is very sick.
:24:18
If I'm not covered,
I got a serious problem.
:24:21
I understand that,
but there's nothing I can do.
:24:24
- You can file an appeal.
- Yeah?
:24:27
Here you go. That takes
about seven working days.
:24:45
Says here you already have
medical insurance.
:24:48
- Not enough.
- What little we have is already used up.
:24:51
You on welfare?
:24:54
- You should be on welfare.
- We both have jobs.
:24:57
That's too bad.
:24:59
I'm sorry. I can't help you.
:25:01
Try County Medical.
:25:03
Yes, ma'am, I need to speak
to somebody in Financial Aid.
:25:07
No, I don't want to hold.
I've been holding for 15 minutes.
:25:12
We don't have enough money!
Should I get another job?
:25:16
- I'm not yelling.
- You're yelling in here!
:25:26
Next, please.
:25:32
- Wrong line. Window 15.
- What?
:25:36
Window 15.
:25:55
- No.
- No, what?
:25:57
No, you don't qualify.
:25:59
My son is dying, I'm broke.
If I don't qualify, who the hell does?